Privacy Policy
Website: snackhub.site | Last updated: July 16, 2026
This Privacy Policy explains how Snack Hub ("we", "us", "our") collects, uses, and protects information when you visit snackhub.site or place an order with us via WhatsApp or our website.
1. Information We Collect
When you browse our site or place an order, we may collect:
- Contact details: name, phone number, WhatsApp number, email address
- Order information: products ordered, quantities, delivery address, order history
- Communication data: messages you send us via WhatsApp or contact forms
- Technical data: IP address, browser type, device information, and cookies (if analytics are used on the site)
We do not knowingly collect sensitive personal data (e.g., health, financial account details) beyond what is necessary to fulfill and deliver an order.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Communicate with you about your order status via WhatsApp or phone
- Improve our website and product offerings
- Respond to inquiries or customer service requests
- Comply with applicable legal or regulatory obligations
We do not sell or rent your personal information to third parties.
3. WhatsApp Ordering & Third-Party Sharing
Orders placed via WhatsApp are subject to WhatsApp's own privacy policy and terms, as messages pass through Meta's infrastructure. We share order and delivery details only with:
- Delivery/logistics partners, to the extent needed to fulfill your order
- Payment processors (if applicable), to complete transactions
- Authorities, where required by law
4. Cookies
If our website uses cookies or similar tracking technologies, they are used only to improve site functionality and understand visitor behavior. You can disable cookies through your browser settings.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law.
6. Your Rights
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Object to certain uses of your data
- Lodge a complaint with the UAE Data Office
To exercise these rights, contact us at snackhub.store@gmail.com.
7. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.
9. Contact Us
Questions about this Privacy Policy can be sent to:
📧 snackhub.store@gmail.com